Lotus's hypermarket, in collaboration with True Digital, on Monday officially launched Lotus's Pick & Go by True Digital -- Thailand's first smart unmanned store -- at Lotus's North Ratchapruek community centre flagship store, reflecting their adoption of the latest technology to transform the retail industry. Lotus's North Ratchapruek store is the first outlet to adopt this form of technology. Customers are required to have the TrueMoney Wallet application with a minimum balance of 200 baht in order to shop at the unmanned store. Ekaraj Panjavinin, chief digital officer of True Corporation, True Digital's parent company, said customers can enjoy the new shopping experience by scanning the QR code on the TrueMoney Wallet and selecting their chosen items before exiting the store. The system will then automatically charge the customer for the products selected. The concept of an unmanned shop is to fit with consumers' lifestyles and accommodate consumers in a rush who prefer to shop quickly and conveniently, with over 400 items available including beverages, snacks and everyday products.
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